A cool and interesting thing happened at Dillons today. A week or so ago, I clipped a coupon from the paper insert for $20 in free groceries if you transferred your prescriptions to their pharmacy. I'd been wanting to transfer anyway, but this was the perfect time to do it since things are tight and we're trying to make sure we have money to go to Michigan. The credit was put on my Dillons card and so I figured I was good. I did up a grocery list and a meal plan and was pretty excited because a week's worth of groceries wasn't going to cost me more than ten dollars, and that was high ending everything.
I went shopping today, figuring everything would be good, but when I got to the checkout, the credit didn't come off. I kind of freaked, and I realized I was testy about it, but I was really frustrated and kind of embarrassed because there were people behind me. I explained to them I was supposed to have the credit and that I'd been relying on that and would have to void the order if it didn't work.
Apparently, Dillons will do everything possible to avoid voiding a transaction. The floor manager called the store manager and told her what was going on and was told just to store coupon $20, that they'd been having some issues with that particular promotion. After my coupons, my actual total was only $5.11...talk about a sigh of relief.
However, after the cashier scanned my coupon, the credit from my card kicked in and the system took off the $5.11. The floor manager looked at my receipt and laughed and said that I still had a credit of fourteen dollars. I told her that wasn't right, I didn't feel right taking the extra credit and asked if we could go to the service desk so I could make it right (yes, I am that honest). So she went with me up there and we showed the store manager what happened. I told her I wanted to work it out and pay what I owed since it wasn't fair for me to get extra for the promotion.
The manager looked at the receipt and asked the floor manager if the cashier's till would be off, which it wasn't. The manager said "Okay, Merry Christmas. Keep the credit." I just kind of looked at her and said "Are you sure?" She said, "Yeah, we'll do the paperwork and take are of it."
So Dillons paid me to shop with them today. I made sure to apologize to the girls for being testy and told them I just panicked because I didn't want to be that bitchy lady the store does what they need to to get rid of. Tonight I had to go get orange juice and sure enough, the credit came off and I got my orange juice free too. As long as we're okay on groceries through the next week, we'll use that credit to buy snacks for our trip. Our goal is to avoid fast food restaurants on the drive to Michigan to save money and attempt to be healthier on vacation.
Not a bad shopping day at all...I would definitely chalk this up to an ultra success.